The Wellness Formula

What to Expect


Mercy Hospital and Medical Center

12th Floor

2525 South Michigan Avenue

Chicago, Illinois 60616



All sessions are by appointment only and can be booked 24 hours a day online.  Please select the 'Request a Session' option from the navigation bar.


Late Arrival

Promptness is encouraged so you can maximize your scheduled time.  If running late your appointment may be shortened to accommodate others who have an appointment following yours. 



If there is a change in your plans and you need to rebook, a 24 hour notice is requested. 

Cancellations made within 24 hours of the appointment time will be charged 50% of the price of the service except in cases of inclement weather.

Full payment will be expected for missed appointments.


Method of Payment

Cash, Visa, Mastercard and PayPal are accepted.  No checks please.



General health questions as well as the completion of a medical intake form may be requested prior to the session. 

Health concerns and or medication taken should be disclosed to the practitioner.

A written recommendation is advised if under a doctor's care.

Approval from your doctor may be required depending on one's medical condition.


Cell Phones

It is requested that your cell phone be turned off before entering the treatment room.



Jewelry worn around the neck and wrist as well as earrings should be removed before your treatment begins.



Privacy is given while you prepare for the treatment as well as when the treatment is over.

Although trained in the art of draping, none of the treatments require that you be completely undressed. 

Depending on the treatment, you will be properly draped at all times and only the area being worked on will be exposed.

Some of the treatments are done while completely clothed and if so comfortable clothing should be worn.



Depending on the treatment a session may include work on your head, face, neck, shoulders, arms, hands, abdomen, back, legs and or feet.


Useful Tips

A large meal prior to your treatment is not advised.

It is best not to eat several hours before your massage treatment and only a light meal at that time.

Is there something I did not address?  Please let me know.  You are welcome to  email your questions to .



Thank you in advance for honoring the policies of The Wellness Formula.